How To Pickup Your Embroidery Machine?

What should you do after you place an order for a pickup machine at Richword? The following content will help you understand the operation process more clearly

 Details  of pick-up process

It only takes 5 steps to complete the pickup process of your BAI embroidery machine, Local warehouse, sufficient stock, to realize the desire of receiving embroidery machine quickly

Step 1

Choose the nearest warehouse and check the inventory

Before you order, please select the nearest warehouse to pick up your intended model (No marking means it is in stock).
Please note 2 special labels:
1. (Pre sale) means it is temporarily sold out, and generally it will arrive in about one to two weeks from the first day marked. For the specific arrival date, please refer to the real-time description on the product details page
2. (Stock out) means there is no plan to stock up in the short term, please be patient

Our  Warehouse Address

We currently have 8 warehouses in the United States, Canada, the United Kingdom and Mexico to ensure safe and fast shipping.

Note: The above warehouse is currently only used for storage and shipping, not as an exhibition hall. For the safety of customer funds, offline payment is not supported at the warehouse.

USA-Los Angeles

11089 Tacoma Drive, Rancho Cucamonga, CA 91730


2751 Buford Highway NE, Suite#200 Buford, GA 30518


7207 N Loop E,Houston,Tx 77028

USA-New Jersey

1600 Lower Rd, Linden NJ 07036


Unit 189-6355 GRAYBAR ROAD, RICHMOND, B.C. V6W 1H6




Yuefeng Limited,Units 3 Pantheon Park,Wednesfield way Wolverhampton,WV11 3DS


Please contact your sales representative for México information

Step 2

Pay for the order

Submit your order and complete the payment.

Tip: Whether pick up or door to door
1. Send BOL/shipping machine according to the order sequence
2. Within 24 hours after receiving the order, our service rep will send you an email to confirm the order, please check it

Pay Now
Step 3

Receive your BOL

Your service rep will send you the BOL file within 48 hours (working days) after receiving the order. In addition, we will offer you in-time and high-efficient aftersales services through the whole embroidery journey.

Step 4

Select the appropriate time and suitable transport carrier

Open Time: From 10 a.m. to 3 p.m. on working days.
Pickup vehicle: Truck or SUV. Staff will help you unbox the machine.
You can choose the appropriate pickup vehicle according to the package size of the machine.(The machine details page has size and weight pictures)

Step 5

Pick up with your BOL

Please be sure to bring your BOL (Printed or PDF file) with you before departure. The warehouse staff will use a lift to load the machine into your carrier according to your bill of lading. Please sign on the receipt on the BOL.

Important: You will not be able to pick up the goods without BOL, the warehouse is not a showroom.


Timeliness of delivery is very important to start an embroidery business. Self-pickup not only saves delivery time, but also saves you shipping costs.

Final Thoughts

Richword Tips

1. Inventory: The warehouse will lock the inventory according to the sequence of orders. If there is any abnormality, a sales representative will communicate with you about the actual inventory situation.

2. If you pick up with a truck, be sure to bring fixed straps and waterproof cloth to keep the machine from rain and snow.

3. Bill of lading validity period: You need to pick up the machine within 8 days after receiving the bill of lading, otherwise extra shipping fees will be charged.

4. Please keep safe during the pick-up process. hope you enjoy a pleasant embroidery journey.